Bulletin: June 08, 2009
HARP Version 2.36 Released
A new version of HARP was released today and implemented for all clients on the Quadax system. The following is a summary of the notable enhancements in this release. Complete documentation is in the HARP Release Notes, available from the HARP Documentation link in the Quadax Portal. Contact your HARP account representative if you have questions about any new features.
Alternate insurance address
Many patients use post office boxes as their primary address. However, some insurance companies require a physical (non-post office box) address in order to process claims. To accommodate this need, an alternate address can now be added to a patient account through the Alternate Address screen, which is accessed from the Demographics screen.
Fee staging
Fee staging is a method for improving the accuracy of procedure files that are loaded into HARP. Fee files can be loaded first into a temporary staging database, where changes can be reviewed and approved before they are loaded into HARP. Fee staging is limited at this time, but a more comprehensive solution will be implemented in the future.
ICN
HARP will now store claim reference numbers from payers, such as ICN (Internal Control Number) or DCN (Document Control Number), on receipts. The ICN can be viewed on the Inquiry screen, which will make it much easier to identify a claim when contacting payers about issues or appeals.
Remittance Processing System
Remittances from WellCare of Ohio can now be accepted into HARP.
Roster Statements
Demand roster statements can now be sent to the Secure File Exchange in the Portal in PDF format.
Secondary claims
A new parameter in HARP gives you the ability to automatically exclude paid-in-full charge lines on secondary claims to particular insurance companies. Some insurers, such as Blue Cross Blue Shield of Michigan, reject claims with charge lines that were paid in full by the primary insurance.
Taxonomy Codes
HARP now has the ability to store taxonomy codes for an individual provider and to send the taxonomy code on electronic claims for physician (1500) billing. Provider-level taxonomy codes may be required for physicians in a multi-specialty billing group or for physicians who perform services for more than one specialty.