August 2004 Newsletter

HARP Setup

HARP New Account Setup Packets - Critical Elements

by , HARP Application Support Manager, Partner

In order to keep the process of building new HARP accounts flowing smoothly, here are a few reminders on critical elements that are required to start and complete this important task. You can expect turnaround time for any new HARP account to be approximately 3 weeks from the date we receive a completed HARP setup packet.

There are some critical elements that must be provided before a new HARP account can even be started.

Those critical elements include:

• New account setup sheets completely filled out with all questions answered.
• Completed Billing Group setup sheets
• Completed Physician setup sheets
• Completed Entity (department, division, etc.) setup sheets. A spreadsheet that lists the entities is an acceptable alternative.
• Insurance Company Code setup sheets for each insurance company that will be a part of the new HARP account. A spreadsheet of insurance companies is an acceptable alternative provided that all the necessary parameters and categories are listed out for each insurance company on the spreadsheet.
• If the new account is a Standalone, a recent total system back-up tape must also be provided.
• If the new account is a Standalone and we are instructed to copy code files or reports from an existing HARP account, the back-up tape mentioned above must contain a copy of the account we are to copy from.

Contact the Application Support Department if you have any questions about the elements needed to complete a setup packet.