February 2007 Newsletter

Seventh Annual Quadax Partners’ Dinner

As the attendees gathered at the Cleveland Yachting Club on Jan. 11 for the Seventh Annual Partners’ Dinner, the mood was celebratory.  In fact, as Tom Kish (CEO, EDI Services) began his remarks to the group, he noted that 2006 was another record year of growth for Quadax.  Reflecting on comments made at the same gathering a year ago, Tom noted, “Last year I said that we expected growth to continue because we had a solid foundation in place and momentum to keep building on it. These things continue to be true.  And each year, we are building a stronger company.”  

Tom, however, went on to say, “Continued success is not something that ‘just happens.’ It is not a matter of chance.” With that in mind, he challenged the assembled Partners to strategize to meet the difficulties that will inevitably lie ahead, to maintain their focus on our business plan, and to continue to build on the strengths that set Quadax apart from our competitors.

Undoubtedly, the company’s greatest strength is the high caliber of dedication and professionalism consistently displayed by Quadax employees. On the occasion of celebrating Quadax achievements, then, it was only fitting to particularly recognize special anniversaries and special contributions to that corporate success. 

20 Years of Service

Two individuals, John Leskiw (CEO, A/R Services) and Brad Daugstrup (VP, A/R Services) were each honored for 20 years of service to Quadax. A lot has changed in 20 years, in terms of the industry, our products and services, and even their hairlines, it was noted. But the growth of Quadax success in the marketplace can be directly attributed to the commitment of long-time employees like John and Brad. In a day and age where ”employee loyalty” is considered an oxymoron, Quadax is particularly blessed to have a significant number of people in the 20-plus category of years of service. 

New Vice Presidents

Three individuals were specially recognized for their valuable contributions, each having been promoted to executive-level status in 2006:  Phil Conard, Trevor Myer, and Mark Sprowls. 

Since starting at Quadax in 1993, Phil Conard has occupied many key roles within Quadax's Systems department, including Manager of HARP Development and IT Director of Business Services. His current focus, as Vice President, Business Services, is directing the development of our Enterprise Content Management product and providing quality, comprehensive solutions to our clients. Mr. Conard graduated from Mount Union College with a B.S. in Computer Science.

Trevor Myer, Vice President, EDI Systems, is the architect and lead developer of Xpeditor, the EDI transaction management system in use by hospitals and other healthcare organizations throughout the region. He joined Quadax in 1992 after receiving his Bachelor of Science degree in Computer Science and Mathematics from Mount Union College. Trevor leads a team of programmers/analysts dedicated to the development and support of all PC-based EDI products. His credentials include being a Microsoft Certified Professional. Trevor’s vision for the future of healthcare EDI and his skill at transforming vision to reality have been driving forces behind the success of Quadax EDI Services. 

Mark Sprowls, Vice President, A/R Services, is responsible for Computer Operations, HARP development and production, the ASP portal, and our internal Customer Relationship Management system. Also a graduate of Mount Union College, Mark has been with Quadax since 1988. He was the lead analyst/programmer on the HARP 2.0 redesign and is currently involved with the next generation of HARP and the migration of HARP to HP-UX. 

Quadax Partners' Program

The tradition of the Annual Partners’ Dinner began with the inception of the Quadax Partners’ Program, which was established as an incentive, affording key individuals the opportunity to benefit from the corporate success they help to advance. Achieving Partner status are those employees who, through years of service, have demonstrated dedication to the company, have made significant contributions toward the fulfillment of corporate objectives, and function in a capacity that enables them to have a direct impact on corporate profitability. There are now 37 Partners in the program, including the three new Partners for 2007:  Edwina Smith, Ron Rogell, and Cyndi Palmer.            

Edwina Smith came to Quadax in 1991 with 11 years of experience at Medical Mutual of Ohio under her belt. Since beginning her career here, she has worked on several important accounts in the roles of Biller, Supervisor, and Coordinator; currently, Edwina serves as the Billing Manager for Genomic Health. Edwina has distinguished herself with the efficient management of challenging assignments, and has been recognized by her clients as “friendly, confident, and knowledgeable in HARP and billing.” Edwina’s initiative is valuable to Genomic Health, A/R Services, and Quadax as a whole.

Ron Rogell, Remittance Project Leader, began his career with Quadax in 1996 and has proven his value as Programmer/Analyst for both HARP and Xpeditor. In 2002, Ron was promoted to his current position, and in that role he has revolutionized remittance processing at Quadax. Ron designed and developed a proprietary system for processing and tracking remittance data, and a Web application for viewing archived claim and remittance data, as well as staying on top of the creation of custom remittance posting files for clients. Ron’s expertise in the complex area of remittance processing has enabled us to improve our services and has helped our clients maximize the benefit of this HIPAA-mandated transaction. 

Cyndi Palmer joined Quadax in 2000 to primarily coordinate the marketing efforts for Xpeditor. Since then, Cyndi has become Marketing/Communications Manager, working to promote both EDI Services and A/R Services, as well as to help shape our corporate identity through our Web presence, promotional literature, and advertising. 

For the benefit of these new attendees, Tom Kish concluded his remarks at the dinner by reiterating his belief about what makes Quadax special, and repeating the challenge for the coming year: 

“Each year I say that our greatest company asset is you, our Partners, and I meant that! You exemplify what Quadax is all about:  smart, dependable, responsible, loyal and honest. These are character attributes that define our company. However, it takes hard work and devotion to our task of building our company’s future and our own. So let’s keep focused this year.”