February 2010 Newsletter
Retirements of Esteemed Quadax Colleagues
Quadax recently said good-bye to some colleagues whose contributions to our company spanned many years.
Don Langsdale
For Don Langsdale, Quadax was his second career. Before arriving at Quadax in 1999, he worked for over 20 years in education, beginning as a teacher for Elyria (Ohio) City Schools, then soon moving up to administration at Elyria High School. He retired the first time in 1998.
The following year Don joined Quadax to help with the complexities of running a multi-location company. Don was instrumental in helping Quadax sort through the logistics of operating offices in Norwalk, Youngstown, Dayton, Columbus and Buffalo, NY. In this role, he procured space, negotiated leases, located furnishings, and managed the many vendor relationships required to keep offices operational. Along with his wife Sue, Don even agreed to live in Buffalo for a couple of years to directly manage the affairs of this recently acquired business.
Returning to the Quadax corporate headquarters in 2001, Don became the facilities manager in Cleveland while retaining his logistics responsibilities for all of the branch offices. When Quadax outgrew the former headquarters in Fairview Park, Don became indispensable in organizing the move to our beautiful new site in Middleburg Heights. Prior to opening our new headquarters, Don worked over 40 days without a day off to ensure a smooth transition for our employees. In recognition of his valued contributions to corporate success, Don was made a Quadax Partner in 2008. Don is a man of many talents, but his personal qualities—dedication, intelligence, and “get it done” spirit—really set him apart.
Never a man to sit still for long, Don is staying active since retiring in December. He is pursuing a new hobby: cooking. According to his wife Sue, he is getting pretty good at it! What’s next for Don—a career as a chef? We wish him all the best in the future and miss him dearly.
Shirley Kutney
In her almost 15 years at Quadax, Shirley Kutney earned the respect and love of her co-workers and staff. When you ask anyone to describe Shirley, the adjectives start flowing: loyal, generous, dedicated, sensitive, knowledgeable, reliable, genuine, funny. Alas, all good things must end—Shirley has retired.
When she started her career at Quadax, Shirley worked in the A/R Services insurance follow-up department. Her leadership skills were soon recognized, and she was promoted to supervisor, a position she held for over ten years. Her ability to motivate staff while being appreciative and sensitive to their needs is what made her stand out. She always remembered staff birthdays and offered heart-felt words of encouragement when needed. Besides her personal qualities, Shirley was valued for her skill in training employees, her work ethic, and her creative ideas for improving processes.
Shirley plans to enjoy this stage in her life by spending more time with her grandchildren. Her staff and co-workers will miss her ready smile and cheerful demeanor. We all wish this special person much joy in her retirement.
Rita Hutchinson
Rita Hutchinson was hired at Quadax in September 1995 and has held many positions during her 14 years of employment with us. Some of her many positions included working mail returned items and the Power Collector System, which was used to place outgoing phone calls to patients for the setup of payment arrangements. She was also a phone representative in our phone center, moved on to become a receipt poster, and then finally an insurance follow-up specialist. Rita always displayed enthusiasm and loyalty in every job she performed. She crossed the paths of many during her 14 years, and her friends and family here at Quadax wish Rita a happy retirement.
Shirley Kutney (left) and Rita Hutchinson