As the seasons change …
Seasons change, as do the challenges facing healthcare financial professionals. One thing that remains the same is the reliable service our customers enjoy—service that carries them through the growing and evolving challenges in healthcare reimbursement. Quadax continues to invest in technology and in time – the time our support personnel spend meeting with clients – in order to reap the rewards represented by stories like these:
Just weeks after beginning to use Quadax for electronic claims, the Billing Manager at a Michigan hospital greeted her Quadax service rep doing a happy dance with the news that they’d received a BCBS remit that would clear more than $1 million of their A/R. After the many difficulties their previous vendor had getting claims to this payer, this was a real cause for celebration!
New Quadax EDI customers often report steady, sometimes dramatic, drops in their Days in A/R after beginning to use Xpeditor for their electronic claim processing. Two recent reports came from a hospital-based physician group in central Pennsylvania, and another hospital in central Michigan. The Pennsylvania physician group had seen an all-time high of 60.2 days before switching to Quadax; after six weeks on our system, their A/R Days had dropped to 49. The Michigan hospital has seen their Days in A/R for facility claims drop from 68 to 44 since beginning to use Xpeditor!
A large laboratory client recently implemented credit card processing through the Quadax-hosted MyDrBill/MyLabBill websites. After just a month, the client saw a significant increase in payments they received on patient balances. They commented that they absolutely love it and keep thinking they are missing something because it’s so easy!