February 2007 Newsletter

Sixth Annual EDI State of the Department

By: Marketing Specialist/Newsletter Editor

Last month marked the annual Quadax EDI State of the Department, a symposium for employees addressing the previous year’s accomplishments in EDI, as well as the department’s objectives for the upcoming year. Led by EDI Services Vice President Tony Petras, the informative presentation examined the distinctive improvements of EDI’s four units – Service, Operations, Edits and Documentation Group (EDG), and Xpeditor Implementation Team (XIT) – and their combined contributions to the overall success of the entire department. These achievements proved that 2006 was a significant year for Quadax EDI.

Throughout the meeting, Tony focused on several goals set for 2006 and their substantially positive results. The completed projects include attainment of the Electronic Healthcare Network Accreditation Commission (EHNAC) certification; eliminations of Quick™ keypunch service and UPIN updates; provision of Client Support Center (CSC) and Technical Support for clients at 6 a.m.; improvements in remittance delivery; and enhancements to the Help Desk, such as clients’ ability to view closed events.

The Edits and Documentation Group (EDG) was also established during the year, with the primary mission to “Verify, Clarify, and Simplify.” Managed by Tom Klemens, EDG developed into a team designed for documenting our department’s processes and edit rules. The documentation they produce includes Codetable Update Reports, application manuals, and other periodicals to keep clients informed of the latest edit news.

Among the other EDI highlights in 2006 are the more than 34 million transactions processed—a 35 percent increase from 2005, the 190 Xpeditor installations performed, and 29 new payers added (six more than the previous year). The establishment of multiple daily claim submissions to payers, 1,725 on-site visit performances (12 percent increase), refinement of eligibility transactions, and increase in our total client base to 668 separate locations rounded out the rising accomplishments in EDI.

Tony’s presentation also illustrated the impressive growth of EDI staff, a very important element in our ongoing success. Our hardworking and talented staff now comprises 60 individuals, an increase of 10 from the previous year, and they are supported by 12 members of Systems, an addition of one since 2005. Each EDI employee’s dedication and remarkable performance have created an environment that balances teamwork and progress.

The 2007 State of the Department concluded with a review of the specific goals set forth for EDI through this year. Objectives include migration to the browser-based version of Xpeditor 5, implementation of National Provider Identifiers (NPIs) by the May 23rd deadline, and revisions to the system known as the Transmission Results Page.

The expansion of our staff, along with the numerous accomplished and future goals, exhibits our commitment to value, efficiency, and service. These components, among others, contribute to the sustained development, functionality, and success of Quadax EDI.