February 2008 Newsletter

EDI State of the Department

By: Marketing Communications Specialist

The seventh annual Quadax EDI State of the Department address, hosted by EDI Services Vice President Tony Petras, was held last month. The employee-attended forum is a highlight of our year, addressing the department’s project achievements of the previous year and defining goals for the upcoming year.

Several important and remarkable EDI Services’ accomplishments of 2007 were highlighted during the presentation.

Our hardworking transmissions team made it possible for our 296% increase in transmissions which exceeded 78,000. A grand total of 1,489,317 eligibility transactions were processed. Not to be outdone, our Client Setup team added approximately 42,000 provider numbers to our client database, most of which were NPIs.

Two accomplishments particularly valuable to our clients are the result of enhancements to Tracking records on claims:  links from Tracking to full detail, in Knowledge Base entries, of custom converts and custom edits; and links from Tracking directly to Payer Reports for more information about payer-rejected claims. These two innovations equip clients with important information while saving valuable time.

The Quadax UB Committee Meeting Primer was created last year to share information on important points covered in the UB Committee meetings. The document distributed to our clients summarizes the key topics addressed, the discussion, and the actions taken. Clients are able to select the topics that interest them and share their comments. Not only do we strive to provide information, we also value client feedback and find it key to help in our company’s success.

Our browser-based Xpeditor 5.0 product was created and installed in three facilities. The Xpeditor 5 series represents the best of both worlds:  the superior claim management of Xpeditor, rebuilt for use in a browser environment to maximize its capabilities. In the year to come, our goal is to discontinue new sales of “Classic” Xpeditor in favor of Xpeditor 5, and begin to move existing clients to the new version.

A number of other projects and goals projected for 2008 were also featured in the State of the Department presentation.

The Quadax EDI Service department is continually looking for ways to help our clients streamline their operations and enhance their revenue cycle management. In 2008, one of the ways we will work toward that goal is to improve COB claim processing by continually updating the payer list, improving EOB offerings and remittance scraping parameters, and providing Remittance seminars to share COB Best Practices.

Other projects that will bring real value to our EDI clients are expanding eligibility services by incorporating automated checks into the batch process, integrating FISS access into Xpeditor, and further enhancing our Quality Assurance routines.

Within Quadax EDI Services, 2007 proved to be a very successful year. Given the excitement, enthusiasm, and determination apparent during the State of the Department presentation, 2008 is sure to be even better!