February 2009 Newsletter
Your Xpeditor Top Ten List for 2009
With 2009 in full swing, this is a good time to look at ways to get more out of Quadax and Xpeditor! Specific resolutions may be unique to every environment, but these goals make sense for just about any of our valuable clients.
#1: Get Five Series Serious!
If you haven’t already jumped in and migrated to our browser-based version of Xpeditor, climb aboard! Enterprise users can accomplish this by adding a Web server and scheduling the migration with Quadax. If adding equipment and maintaining an enterprise environment is not desirable, the Quadax hosted Xp5i version is a viable alternative. Migrating to either platform is straightforward—a small learning curve and no interruption in your production environment.
#2: Plan to attend the Annual User Conference
Mark your calendars for May 5th and 6th for our Annual User Conference. This year we will be in Middleburg Heights, Ohio, just minutes from our new corporate headquarters. We will have much to talk about as RACs, MACs, 5010, ICD10, denial management, and other industry changes and opportunities take shape. Sign up early for the discounted rate!
#3: Remits, remits, remits
Review your inventory of electronic remits and determine additional opportunities to eliminate manual posting of these records. Also take advantage of the ability to workflow the payer rejections and automate the creation and transmission of secondary claims.
#4: Review custom edits/converts, Xpressbiller tasks, and globals
Take time, either on your own or in coordination with your service representative, to review your custom edits/converts, Xpressbiller routines, and global scripts. If you have been a user for over a year, it is very possible that some of these very well intentioned tools are now causing unintended results. By undertaking a review, you may be able to clean up your edits, enhance your clean claim rate, and accelerate your A/R.
#5: Monitor clean claim rate and remove 100% review
Do you know what your clean claim rate is? Do you know your top ten errors and if there are solutions to eliminating any of those errors? Are you stopping all of your claims because that is the way you have always done it? Allow us to review your claim rate and top errors, and further automate your claims process so it is more efficient and productive!
#6: Explore the multiple levels of eligibility verification
Quadax offers several levels of eligibility verification, both real-time and batch, that may fit into one or more of your information workflows. Quadax can integrate the 270 and 271 transaction from your HIS system , automate large batch (self pay) interfaces, and offer front-end applications for real-time inquiries. Are you eligible? Yes!
#7: Learn about our upcoming Denial Management Module
In 2009, your best approach to managing denials will not be another bolt-on process or product, but rather a solution that offers integration with each point on the revenue cycle continuum to prevent, monitor, analyze, and manage claim denials. Make it a point this year to investigate how Quadax can cost effectively weave this application into your revenue cycle tool kit.
#8: Get ready ready for our new and improved Portal
If you like our existing Portal and all the valuable information available, just wait—the new and improved look is coming soon. The new interface offers a pleasing experience for you to utilize the tools and content we have developed over the years—plus new training modules and client forums! If the Portal is still uncharted territory, contact us for an introduction and training.
#9: Attend a RUG
We have been hosting Regional User Group meetings for several years now. Watch for announcements on upcoming events close to you. These meetings are great opportunities to catch up with what Quadax is doing and what additional functionality is being implemented in Xpeditor, and to discuss key industry happenings.
#10: Tweak your secondary claims process with CASPR (Client Automated Secondary Process Review)
Many functions and features have been implemented to assist your navigation through the creation and submission of secondary claims. Learn how you can improve your process and adjust your remittance settings to maximize output and reduce much of the previous manual intervention.
As you see, there are many opportunities in the coming year to further enlist Quadax to meet your revenue cycle objectives. We look forward to assisting you with realizing any of these objectives.