November 2009 Newsletter
The Next Generation of HARP
HARP 3, the browser-based version of our tried-and-true A/R software, is now available in limited release. What’s exciting is that we were able to build functionality into HARP 3 that is not available in HARP (now referred to as HARP Classic or HARP 2), yet still retain the same proven billing concepts and business logic developed over many years. The browser environment is more flexible than the character-based one of HARP Classic, allowing more information to appear on a page and fewer keystrokes to perform tasks. And since both versions access the same databases, work can be performed in either version with updates appearing in both.
Favorite Features in HARP 3
Quick-Access Toolbar. Sometimes the little things make all the difference. The Quick-Access Toolbar is an optional toolbar in the header of the application that provides direct links to patient and A/R data screens for the current patient. Even better, it maintains a history of the last 20 tickets so you can easily access any screen for those patients in a single click.
Demographics Repository System (DRS). Like the Charge Repository System, the Demographics Repository is a holding database for data received in electronic files, but it is for patient data rather than for charges. The information can be reviewed for accuracy before it is loaded into HARP’s main database. Deficiencies are flagged so users know what information needs to be corrected. The DRS: reducing errors, saving time, increasing productivity – now that’s a great enhancement!
Credit Card Processing. Credit card payments can be made by a patient through the Quadax-hosted MyDrBill or MyLabBill Web sites, or by telephone to one of our call center representatives. All credit card data is transmitted directly to the payment gateway, which reduces the risk of processing and storing credit card information locally. The gateway service returns an electronic payment file that is automatically posted to patient tickets in HARP. A large laboratory client who recently implemented credit card processing saw a significant increase in payments they received on patient balances after just a month.They commented that they absolutely love it and keep thinking they are missing something because it’s so easy!
Web Based Reports. These reports provide a quick, efficient method to view important data. The reports are generated almost immediately because they access information in static databases created after significant processes, such as the last Close or Monthend. Taking advantage of options for the Web, the reports have links that allow you to “drill down” to details, such as tickets in an aging bucket or charges in a particular month. Colorful charts and graphs available on many reports allow you to instantly see data trends.
Although HARP 3 is still in development, most patient and patient A/R screens are fully functional. Progress continues on reports and setup screens, but in the meantime, HARP Classic fills in. Peek into the future of HARP with HARP 3!