February 2010 Newsletter
EDI Services State of the Department
The 10th annual State of the Department address was held last month to highlight the year’s achievements and outline the goals for the new year. EDI Services Vice President, Tony Petras, delivered the main presentation as well as annual awards, and a few selected departments within EDI Services also presented information and updates on their particular projects and goals. Members of the entire EDI Services staff, EDI Systems, officers of the company, and other invited guests always look forward to attending the annual event.
2009 was a banner year for product development, with the introduction of Denial Management Basic Reports, Denial Management Workflow, and Axis for Audit Control. With the full integration of all our product offerings into the cohesive Xpeditor Xtensions schema, we are now positioned to help our clients make exponential improvements to efficiency and cash flow.
Other important accomplishments of 2009 were noted during the meeting, including these statistics:
- Our Service team performed 2,726 on-site visits, which was an increase of 6% compared to last year.
- Over 48 million transactions were processed.
- Our hardworking Transmissions team conducted 104,372 carrier transmissions.
Among other highlights of the year were the migration of the majority of our clients from the Classic version of Xpeditor to Xpeditor Five Series; the upgrade of the secure Portal for our EDI clients, featuring discussion forums and other helpful resources; and the implementation of a newly designed, easy-to-use client invoice, accompanied by full invoice detail on the Portal.
A number of projects and goals for 2010 were also featured in the State of the Department presentation, including:
- The development of DMx Advanced Reporting, the third component of the Denial Management Product Suite.
- Enhancements to Xpeditor’s tracking
- Introduction of a newly designed EOB
- Improvements to payer matching in Xpeditor in conjunction with payer lists
Quadax EDI’s strong foundation helped us withstand the economic downturn; not only were jobs retained, but several positions were created. In 2009 we were pleased to hear from our clients that we exceeded expectations, that we made their jobs easier, that we helped them achieve records in financial performance. When we gather to reflect on 2010, we expect to celebrate even greater accomplishments than these!