Laboratories

Hybrid Solutions

Benefits of a Balanced Solution—Expertise Where and When You Need it

You know the benefits of our software. You appreciate our expertise. You seek a targeted solution. Quadax allows you the flexibility to blend our software and services to expand your reimbursement capabilities and focus on specific areas of your revenue cycle. Supplementing your team with our experienced healthcare billing experts, Quadax can advance your goal of securing reimbursement for new, cutting-edge molecular or genetic technologies. Our knowledgeable experts expedite your operational front- and back-end processes such as eligibility verification, benefit investigation, and/or prior authorization; and can even fine-tune specific steps within those processes. Fueling your denials and appeals management efforts, our skilled follow up staff can improve your revenue results. Applying our knowledge and experience, we help your lab resolve claim issues and recover revenue once thought to be lost.

Patient Access Management

  • Fast, accurate eligibility verification
  • Patient out-of- pocket calculator
  • Pre-certification, Prior Authorization processing
  • Document Management integration
  • Automated workflow

Skills That Fit

No need to seek and find, train and retain, skilled healthcare billing experts and customer service specialists. Quickly, we can onboard your outsourcing and staff augmentation needs providing just the right skillset. Whatever your immediate needs, workforce or expertise, we tailor a targeted solution that complements your revenue cycle operations. Fully trained and current in healthcare regulation and payer requirements, Quadax staffing resources have the The Right Stuff.

The Right Stuff – Staff Augmentation

From front-end processes such as benefit investigation, prior-authorization, and medical necessity to back-end processes including claims follow-up, denial management, and appeals processing, our highly skilled specialists integrate with your staff to deliver revenue cycle results.

Best Practice Methodology

 

Receive smart, reliable best practice methodology when you source your staff augmentation needs with Quadax. Working with you, our billing experts support need-specific Standard Operating Procedures (SOPs) that tailor your billing operation to match your go-to-market requirements.

Accelerate Productivity with Automation

Automate your workflow with targeted worklists. Our BPO professionals know how to leverage our configurable proprietary billing software. With expert knowledge, we can help you streamline and overcome reimbursement hurdles you may encounter throughout the revenue cycle.

Performance You Can See

 

With versatile reporting, the Quadax solution provides transparency and allows you to track performance using a variety of report views and configurable options. You will witness the Quadax advantage when you see how well our Quadax BPO specialists perform in securing successful reimbursement on your behalf.

Patient and Client Engagement

We treat your customers and stakeholders as if they were our own. Communicating with your clients, patients, and payers, Quadax healthcare specialists serve you by engaging in clear communication, compassionate assistance, and reliable follow-through.

Gain Actionable Insights

 

Let our specialists guide you in identifying process improvements and reimbursement trends. Use our business analytics tools to gain actionable insight. Trust Quadax to be the source of truth for financial reporting and balancing to the penny. Our systems are SSAE 16 SOC 2 certified, designed with a foundation of strong financial controls and financial integrity.

Experience the Quadax Advantage

The Flexibility You Want

  • Flexible integration with front-end ordering systems, LIS, CRM, ERP- both standard and custom-built interfaces
  • Configurable parameters pre-designed with our clients’ needs in mind to support your specific financial and operational strategies/outcomes
  • Versatile billing and AR software tools to reinforce your lab’s patient and provider centric approach
  • Powerful reporting tools and analytics to provide timely, useful metrics to drive strategic insight and decision-making

The Expertise You Need

  • Deep expertise in lab billing gained from more than four decades of industry experience—demonstrated through billions of positive patient and payer payment outcomes
  • SSAE 16 SOC 2 certified, designed with a foundation of strong accounting credentials—you can trust Quadax to be the source of truth for financial reporting and balancing integrity
  • Uncompromising commitments to Security, Privacy, and Compliance with infrastructure designed for optimal business continuity, risk mitigation, disaster recovery, HIPAA and HITECH compliance

The Service You Expect

  • Quadax client engagement teams make sure you get the answers you need. Fully dedicated or shared support, you select the level of support.
  • Customer support call center staffed with domestically-based experts, ready to assist you at any time
  • Web-accessible system hosted in our cloud environment with industry standard SLAs in place for reliable uptime and availability
  • Help is just a click away! Current, comprehensive online documentation catalogued for easy reference, queried in an online, self-help “ask the expert” format. Plus, a self-service help desk queue available for troubleshooting and technical support requests.
  • Sourced by Quadax, you know methodology and technology will work in coordination to maximize your reimbursement efforts.

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