Providing Your Patients and Clients with an Information Gateway
At its core, customer engagement is about communication and convenience. The Quadax customer portal offers a secure gateway where your customers—patients and clients—can engage with you and exchange information. You can determine the patient’s financial responsibility before a test is ordered and after insurance has processed their claim. Patients are empowered to estimate their own out of pocket expense, update their own insurance information, view their account details, make inquiries and even pay a balance. Direct-bill clients can request an email notification when new charges are added to their account. They can preview charges before they are invoiced, view and download invoices, make payments, and inquire about charges online. Customized to represent your business brand, the Quadax customer portal is integrated to function seamlessly with your existing website or complement your own customer engagement portal.