Backup or Secondary Clearinghouse
Protect Claims Flow Before Disruption Hits
When your primary clearinghouse goes down, your revenue cannot wait for emergency setup. SafetyNet gives your organization a real backup clearinghouse path with workflows, enrollment, permissions, routing, monitoring, and access controls in place with a secure, ready-to-deploy backup system.
Built for Disruptions. Designed for Continuity.
Maintain Claims Flow
Keep claims processing, billing activity, and cash movement running during disruptions with a secure backup clearinghouse path.
Use Xpeditor During Failover
Route claims and apply business rules through Xpeditor™ to help maintain consistency, accuracy, and control during disruption.
Enable Rapid Switchover
Move quickly into production mode when your primary vendor is unavailable, reducing downtime and protecting revenue flow.
Configure Workflows in Advance
Set up enrollment, permissions, workflows, and routing before an outage so your team is not forced to build a backup process in the middle of a crisis.
Monitor Performance in Real Time
Track activity through real-time dashboards, performance monitoring, and reporting that give teams visibility during failover.
Reduce Single-Vendor Risk
Limit dependency on one clearinghouse by creating a cost-effective secondary path built for resilience.
Flexible Options for Continuity
Choose the SafetyNet model that fits your organization’s operational needs, payer strategy, and risk profile.
Backup-Only Mode
Keep SafetyNet on standby, ready for rapid activation when your primary clearinghouse is disrupted.
Secondary Vendor for Select Payers
Process claims for specific payers through SafetyNet to reduce dependency on one clearinghouse and strengthen payer coverage.
Secondary Clearinghouse by Line of Business
Support distinct service lines with a dedicated clearinghouse path that aligns to specific workflows, teams, or operational needs.
How SafetyNet Works:
Preconfigured Backup
Prepare a backup clearinghouse path in advance so your organization has an immediate fallback when your primary clearinghouse is unavailable.
Streamlined Integration & Setup
Establish permissions, workflows, provider enrollment, and routing before disruption occurs to support faster activation and smoother continuity.
Instant Failover
Switch to production mode quickly during outages, cyberattacks, or system failures so billing operations can continue with less interruption.
Proven Performance & Precision
Use Xpeditor’s claim routing and business rules during failover to maintain accuracy and momentum with our proven clearinghouse technology.
Support That Responds When It Matters Most
Work with a Quadax team that stays hands-on before, during, and after activation. Our experts help configure your backup path, support switchover, monitor performance, and respond quickly when unexpected issues arise. SafetyNet gives your organization both the technology and the people needed to keep claims moving with confidence.
“When the Change Healthcare cyberattack happened, Quadax was one of the vendors that took the lead in meeting with one of the government organizations and trying to get the issues resolved. I was really happy that Quadax was our clearinghouse.”
Director, July 2025, Collected by KLAS Research
“We renewed our contract with Quadax because Xpeditor is such a great product and because Quadax is such a great company to work with and partner with. Since the COVID-19 pandemic, we have had a lot of issues with different things that have come up, like the Change Healthcare incident, and Quadax has always been on top of things. They pass information to us and help us in any way they can to get through the issues, especially the Change Healthcare one. If it weren’t for Quadax, we would have had no feedback or information from anybody. The vendor has made sure that our claims get out the door and aren’t just sitting there waiting for something to happen. That type of service and commitment to their clients is outstanding.”
Manager, July 2025, Collected by KLAS Research
“We were affected by the United Healthcare breach. We reached out to Quadax, and they were able to get us up and going quickly. We are still catching up on some of the training. We were amazed at how quickly Quadax was able to turn things around. We have been very thankful for that. Quadax has been very helpful. I would recommend Xpeditor to others.”
Manager, December 2025, Collected by KLAS Research
Hospitals & Physicians Resources
Make Continuity More Than a Plan
Protect claims flow before disruption puts revenue at risk. SafetyNet gives your organization a secure, configured, ready-to-activate backup clearinghouse path built to keep billing, cash flow, and operations moving when your primary vendor cannot.