Denial Management

Denials & Appeals Management

Identify payer denials and other reimbursement issues in real-time, and automate the appeal process and denial workflow so staff can rework and resubmit claims for faster payment.

How We Can Help

Reduce the Complexity in Managing Denials

Denial Management helps remove the complexity and scope of managing claim denials. Our claims professionals and sophisticated technology govern health plans and the corresponding price schedules, coding combinations and the associated fee schedules from CMS. Patient visibility is gained using tools to streamline verification of insurance coverage, prior authorization and propensity-to-pay at or before the time of service. Staff errors are reduced and productivity gained with automated workflow processes. These processes identify both full and partial payer denials in real-time, and trigger appropriate actions such as appeals, corrected claims or write-offs.

Tools To Prevent Claim Denials

Verify Demographics & Insurance Coverage

Validate patient demographics and verify insurance eligibility coverage and benefits to determine patient responsibility and reduce claim denials.

Prior Authorization Sofware

Verify prior authorization requirements and medical necessity per payer policy sooner to ensure tests are approved and help protect expected revenue.

Govern Requirements, Coding & Compliance

Claims Management, combined with Denial Management, govern codes, the associated fee schedule from CMS and the contractual fees from third party payers.

Determine Propensity-to-Pay

Quickly determine a patient’s ability and probability to pay their financial responsibilities prior to the date of service.

Why Clients Choose Us

“We were able to identify one particular denial and fix the issue, which reduced the number of denied claims—meaning we eliminated the need for those claims to be reworked.”

— Shawna Burdick, Director of Operations, Biodesix

Increase Accuracy & Efficiency

Automate Denial & Appeal Workflow

Denials & Appeals Management integrate with billing applications, and automatically create custom worklists and intelligent routing of denials to the appropriate user or user groups for rapid follow-up. Our solution captures full and partial denials, manages appeals at every stage with all payers, and generates appeal letter templates for immediate action. Expect to reduce future denials and rejections by improving claim accuracy, and increase efficiency and staff performance with automation—resulting in maximum reimbursement.

Data Analytics

Decision Intelligence by Quadax

Decision Intelligence by Quadax helps you gain better visibility into claim processing, payment and revenue generation data to identify contributing factors and perform real-time root cause analysis. Now you can leverage actionable data for quick resolution to more effectively reach successful business outcomes.

  • Quickly capture denial history to provide actionable analytics to reduce future denials by improving initial clean claim rates.
  • Review contracted claim denials to determine test criteria and if met.
  • Submit multiple levels of provider or member appeals to overturn claim denials.

Reimbursement Consulting & Support Services

Rely on the Experts

While we offer an industry-leading purpose built RCM solution, Quadax’s greatest strength is our experience around implementation and ongoing support given our extensive history of meeting a variety of billing, reimbursement and industry challenges. The client service team is supplemented with various dedicated resources within Quadax to react quickly to client needs, not only during implementation but throughout the engagement.

We are at your side

Let’s take on the revenue cycle together!

Learn more about the revenue cycle solutions we offer for high-performing healthcare organizations.

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