We have your back
Contact Quadax Client Support
Client Support: EDI
Client Support: Labs
If experiencing critical issues with HARP, Patient Advocacy, or OnBase outside of normal business hours, after-hours support is onsite and available to assist you from 7:00 a.m. ET Monday – 5:00 p.m ET Saturday.
You can rely on Quadax EDI
EDI Client Online Support
Locked out of the Quadax Portal or need a password reset? Forgot your password or login ID?
Call the client support center at 866-422-8079. Please have your client code ready.
Other events can be logged through the Portal during off hours and will be addressed on the next business day.
Quadax Locations
Corporate HQ
Cleveland, OH 44130
Software Development Campus
Cleveland, OH 44130
Quadax offices are closed in observance of the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, and Christmas Day. Quadax offices are closed the latter half of the day on Christmas Eve. When holidays fall on Saturdays or Sundays, Quadax will observe the holiday by closing the office on a weekday adjacent to the holiday. All office closures will be announced by email to clients registered to receive notices.