Healthcare Patient & Client Engagement Solutions

Patient & Client Engagement Solutions

Provide a secure gateway where customers—patients and clients—can engage and exchange information, while determining patient financial responsibility before a test is ordered and after insurance has processed the claim for improved patient satisfaction and reimbursement.

Patient Responsibility Made Easy

Automate Paperwork

Integrated content management system makes it easier to generate forms such as medical consent, and route to patients and/or referring physicians.

Secure Online Payment Processing

Our web-based payment portal gives your patients and clients an easy, secure way to pay their bills and view payment activity. You can rely on our system to have the highest degree of integrity and PCI compliance—ensuring privacy for your patients and security of all healthcare and financial data.

Your Portal, Our Function

Our solution incorporates your organization’s branding along with integrated functionality to seamlessly direct customers from your website to the customer engagement portal. Add or augment your existing solution to support you, and your patients and clients.

Print & Mail Service

Quadax patient and client engagement solutions efficiently handle the creation, printing and distribution of patient statements, client invoices and other supporting correspondence. Templates make statement branding easy and professional looking while providing for customization.

Claims & Reimbursement Support Services

Rely on the Experts

While we offer an industry-leading purpose built RCM solution for labs, Quadax’s greatest strength is our experience around implementation and ongoing support given our extensive history of meeting a variety of billing, reimbursement and industry challenges uniquely tied to all the different lab types from high volume, lower dollar routing clinical, pathology and toxicology testing to higher dollar diagnostic, genetic and molecular testing which has a heavier reimbursement burden.