Laboratories

Software-as-a-Service

Solutions Engineered for Your Revenue Cycle

Navigate the dynamic and complex environment of laboratory reimbursement and regulation. With more than four decades of laboratory billing and reimbursement experience, Quadax has developed solutions that empower you to optimize your lab’s revenue cycle. Our history of processing billions of laboratory transactions has enabled us to produce systems flexible enough to fit any lab’s unique needs, while still providing you with robust reliability to deliver operating excellence. We build in the requirements of payers, the needs of the users and the desires of the referring and patient community to ensure that you achieve the results you demand. We don’t stop there. Quadax client experience teams provide you with the personalized training and on-going on-site attention you need to initiate and maintain a successful operation. Quadax puts you in control.

Patient Access Management

  • Fast, accurate eligibility verification
  • Patient out-of- pocket calculator
  • Pre-certification, Prior Authorization processing
  • Document Management integration
  • Automated workflow

Solutions That Work

Delivering configurable technology, Quadax streamlines your revenue cycle turning valuable data into actionable information to improve reimbursement process, advance revenue results, and contain costs. Our software, accessed on-demand via the secure Quadax cloud service, will equip your billing operations team with the most current tools—no additional hardware or maintenance required. Supported by proactive client engagement and responsive technical support teams, your staff will never feel lost and alone.

Make the Lab-Centric Choice

A one-size-fits-all package can be limiting and frustrating. Given your lab’s unique reimbursement challenges, you need tailored solutions. Engineered to meet the financial objectives of your lab, Quadax systems and solutions leverage best practices developed through years of industry experience while staying flexible and adaptable to your policies and procedures.

Gain Actionable Insights

 

Big data starts with reliable transaction processing. Using our business analytics to gain actionable insight, you can trust Quadax to be the source of truth for financial reporting and balancing to the penny. Our systems are SSAE 16 SOC 2 certified, designed with a foundation of strong financial controls and financial integrity.

 

Accelerate Productivity with Automation & Clean Claims

Quadax employs a proprietary clearinghouse with configurable automated workflow to ensure clean claim submissions. Our dedicated team of payer experts maintain a library of millions of claim processing rules and an industry-leading 99.6% first pass rate with payers. Get clean claims out faster, enabling your staff to focus on other valuable work.

Results-Oriented Remittance Processing

Smart, reliable remittance processing allows for accurate and organized posting, adjustments, and follow-up working in coordination with Claims Management, Denials, Appeals & Audit Management, and our Business Analytics Solutions. Client configured rules can be applied at various data levels to tailor processing and optimize workflows for greater automation, more connections, and exceptional control.

Connect Everything

 

We are interface specialists. Quadax engineers support client APIs, web services, and both standard and non-standard interface types—HL7, JSON, CSV, XML, and more, connecting securely via real-time listener or file transfer protocol—to promote seamless integration between our solutions and our clients systems.

Protect Your Data and Your Investment

Quadax invests heavily to protect our clients’ data as well as our own, with infrastructure designed for optimal business continuity, risk mitigation, disaster recovery, and HIPAA and HITECH compliance.

 

 

Experience the Quadax Advantage

The Flexibility You Want

  • Flexible integration with front-end ordering systems, LIS, CRM, ERP- both standard and custom-built interfaces
  • Configurable parameters pre-designed with our clients’ needs in mind to support your specific financial and operational strategies/outcomes
  • Versatile billing and AR software tools to reinforce your lab’s patient and provider centric approach
  • Powerful reporting tools and analytics to provide timely, useful metrics to drive strategic insight and decision-making

The Expertise You Need

  • Deep expertise in lab billing gained from more than four decades of industry experience—demonstrated through billions of positive patient and payer payment outcomes
  • SSAE 16 SOC 2 certified, designed with a foundation of strong accounting credentials—you can trust Quadax to be the source of truth for financial reporting and balancing integrity
  • Uncompromising commitments to Security, Privacy, and Compliance with infrastructure designed for optimal business continuity, risk mitigation, disaster recovery, HIPAA and HITECH compliance

The Service You Expect

  • Quadax client engagement teams make sure you get the answers you need. Fully dedicated or shared support, you select the level of support.
  • Customer support call center staffed with domestically-based experts, ready to assist you at any time
  • Web-accessible system hosted in our cloud environment with industry standard SLAs in place for reliable uptime and availability
  • Help is just a click away! Current, comprehensive online documentation catalogued for easy reference, queried in an online, self-help “ask the expert” format. Plus, a self-service help desk queue available for troubleshooting and technical support requests.
  • Sourced by Quadax, you know methodology and technology will work in coordination to maximize your reimbursement efforts.

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