Category: Quadax News

Discover the latest news and announcements from Quadax, including company updates, industry events, and thought leadership.

Quadax Joins MEDITECH Alliance to Deliver Seamless, Intelligent Revenue Cycle Performance

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August 18, 2025 | Cleveland, OH

Quadax, a trusted leader in intelligent revenue cycle management (RCM), is proud to announce its participation in the MEDITECH Alliance program.

This collaboration brings together Quadax’s robust revenue cycle solutions and MEDITECH’s powerful EHR technology to help healthcare organizations achieve greater automation, visibility, and financial performance. As a MEDITECH Alliance member, Quadax will offer integrated solutions that align with Expanse workflows, helping providers streamline insurance eligibility, improve claims accuracy, reduce administrative burden, and recover revenue.

Driving Revenue Integrity Through Integration

Together, Quadax and MEDITECH are focused on eliminating friction across the revenue cycle. Through seamless interfaces and shared data pathways, the integration enables:

  • Real-time insurance eligibility verification with payer-specific logic to avoid costly errors.
  • Automated claims management with high first-pass acceptance rates and accelerated reimbursements.
  • Predictive denial prevention and workflow optimization using AI-powered insights.
  • Centralized access to financial data for greater transparency and strategic decision-making.

These capabilities empower healthcare providers with a more cohesive and intuitive way to manage front-end and back-end revenue functions without toggling between systems or disrupting clinical workflows.

“Our collaboration with MEDITECH reflects a shared mission to simplify healthcare operations and empower providers to succeed financially while delivering exceptional care,” said John Leskiw II, Vice President Sales, EDI Services at Quadax. “We’re excited to work hand-in-hand with MEDITECH to deliver smarter, more connected RCM solutions that fit naturally within Expanse and drive measurable results.”

Bringing Innovation to the Front Lines of Care

Quadax’s inclusion in the MEDITECH Alliance means that current and future Expanse users have access to Quadax’s suite of revenue cycle tools, that integrate and align strategically with their goals for efficiency, compliance, and performance. Providers will benefit from real-time insights, automated processes, and a dedicated support team that adapts to the unique needs of their organization.

The partnership also includes continued collaboration between Quadax and MEDITECH teams to ensure solutions evolve alongside industry regulations, payer demands, and the changing needs of healthcare providers.

About Quadax

Quadax empowers healthcare providers with intelligent, AI-powered revenue cycle solutions that drive accuracy, automation, and accountability from end to end. Trusted by hospitals, labs, and physician groups, we combine innovative technology with hands-on partnership to maximize revenue, minimize disruption, and help clients achieve better outcomes. Learn more at quadax.com or follow us on LinkedIn and Facebook.

About MEDITECH
MEDITECH empowers healthcare organizations to expand their vision of what’s possible with Expanse, the intelligent EHR platform you can trust. Expanse transforms care and ushers health systems of all sizes into the future with AI-infused solutions, personalized workflows, next-level interoperability, and predictive analytics — all working together to drive better outcomes. See why thousands of healthcare organizations in 29 countries and territories have chosen Expanse. Visit ehr.meditech.com and follow us on YouTube, LinkedIn, X/Twitter, Facebook, Instagram, and Threads.

Press Contact:
Lindsey Jeffcoat
Director of Marketing, Quadax
marketingrequests@quadax.com

iQ: Driving Measurable Results with Actionable Intelligence

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Cleveland, OH – Quadax, a leading provider of revenue cycle management (RCM) solutions, is transforming healthcare operations with purpose-built intelligence that delivers real, measurable results. Our unified AI framework offers end-to-end automation, predictive capabilities, and actionable insights—driving efficiency and improving outcomes across the entire financial ecosystem.

Developed specifically for healthcare RCM, iQ leverages predictive analytics, automation, and real-time insights to streamline workflows, increase reimbursement, and reduce denial rates. One of its core capabilities, Predictive Intelligence (PIQ), enables providers to identify and correct claims at risk of denial before they are submitted, transforming traditional denial management into proactive denial avoidance.

The outcomes speak for themselves. In a recent case study, Quadax helped Crisp Regional Hospital achieve:

Read the Full Case Study

“Quadax’s approach to artificial intelligence is grounded in real-world application and proven outcomes,” said Marc Kellner, VP of Product Management. “We’re not just streamlining workflows — we’re redefining them with AI-powered automation that challenges the status quo.”

Built on over 50 years of RCM experience and supported by a 99.7% first-pass claim acceptance rate, Quadax’s AI-powered solutions are trusted by hospitals, laboratories, and health systems across the country.

About Quadax
Quadax provides intelligent revenue cycle solutions designed to optimize reimbursement, reduce operational friction, and improve financial performance for healthcare organizations. A Best in KLAS-recognized partner, Quadax combines personalized service with cutting-edge technology to help clients achieve long-term success.

📎 Explore Predictive Intelligence by Quadax
📎 Download the Research Report

Redefining the Start of Care: Quadax Launches Next-Gen Patient Access & Engagement Tools for a More Connected Patient Experience

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Cleveland, OH – Quadax, a leading provider of revenue cycle management solutions, is proud to announce the launch of its upgraded Patient Access and Patient Engagement tools, designed to help healthcare organizations improve financial performance, streamline operations, and elevate the patient experience.

As hospitals and health systems face growing pressure to reduce administrative burden, increase collections, and improve patient satisfaction amid staffing shortages and tighter budgets, these new tools will offer a timely, unified solution.

Driving Results Through Modern Patient Access & Engagement

Quadax’s new offering addresses two critical areas of the revenue cycle: Patient Access, which prepares patients financially before care begins, and Patient Engagement, which enhances communication and convenience throughout the preservice experience. Together, these tools are designed to digitize, automate, and connect patient interactions from the first point of contact.

Key benefits of the integrated solutions include:
√ Faster and cleaner claim submission
√ Reduced denials and shorter AR cycles
√ Enhanced staff productivity and morale
√ Greater transparency and trust in patient financial communications

A Smarter Approach to Front-End Challenges

Our newly released Patient Access tools are built to simplify pre-registration processes, including eligibility verification, authorization tracking, and out-of-pocket estimation using HL7 data, payer contracts, and chargemaster (CDM) integration. These features help reduce friction, prevent billing errors, and ensure patients are financially prepared ahead of their care.

Simultaneously, our Patient Engagement tools empower patients with intuitive, easy-to-use options like contactless check-in, co-payment processing, automated messaging and enhanced self-scheduling abilities. These enhancements not only improve the patient experience, but also support stronger EHR integration and operational reporting.

Patient Access Workflow Results

Interested in learning more about how our Patient Access and Engagement tools can work for your organization?

Click here to set up a personalized demo and let us show you how we can help streamline your front-end and elevate the patient experience.

REDEFINE THE START OF CARE WITH QUADAX


Carelon MBM Genetic Testing Program Policy Changes Effective August 1, 2025

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Carelon Medical Benefits Management (MBM) has announced updates to its Genetic Testing Program policies that will take effect on August 1, 2025. Under the new policy, the Date of Service (DOS) for genetic testing services will be defined as the sample or collection date for all lines of business, aligning with the CMS Medicare Laboratory Date of Service Policy. For archival samples—those stored for future use, analysis, or reference—the DOS will be considered the date the sample was collected or retrieved.

Providers can review the full announcement by visiting the Carelon Provider Connections page at this link. Once there, scroll to the Genetic Testing Program section and click on the article titled “Reminder: Genetic Testing Program updates coming soon.”

Laboratory providers who wish to request an exception to these policy changes may contact the Carelon MBM Genetic Testing Team by emailing DL-GeneticTestingSolution@carelon.com.

For Quadax clients, if this policy update requires a change in how service dates are handled, please consult your Quadax representative to begin planning. This may involve modifications to your billing interface with Quadax.

Quadax, Inc. Celebrates 50 Years of Success and Empowering Tomorrow Now

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CLEVELAND, June 14, 2023 – Quadax, Inc., a trusted partner in the healthcare industry, is proud to celebrate 50 years of being a privately-owned business. Since its establishment in 1973, Quadax has grown alongside its clients and the ever-changing healthcare landscape. Quadax is a leading provider of revenue cycle solutions, offering expert guidance to help clients achieve organizational excellence, advance their standard of care, and improve financial performance.  

Founders Ralph Daugstrup and Tom Hockman, who worked together at IBM, combined their expertise, vision, and mission to create Quadax. The partnership, which has thrived for five decades, has enabled Quadax to operate nationwide and cater to a diverse set of clients, ranging from large interstate healthcare campuses to cutting-edge genomic and molecular diagnostic labs.

“We are thrilled to celebrate this major milestone in our company’s history,” said Tom Hockman, Board Chairman of Quadax. “Our success is due to the dedication and hard work of our employees, as well as the loyalty and support of our clients.”

Quadax has achieved phenomenal growth since 1973, through the development of numerous technological advances in revenue cycle management. They have created over 40 software solutions for thousands of clients, securing billions of dollars in reimbursement and significantly improving the patient’s experience. Currently, Quadax employs over 1100 dedicated professionals working in four countries on behalf of their clients. Thirty percent of employees have over a decade of valuable experience, signifying Quadax is committed to fostering staff engagement, maximizing performance, and grooming the next generation of employees.

Daugstrup, who recently passed away at 87, remained an invaluable consultant and advisor to Quadax even after retiring in 2005. His dedication and contributions will always be remembered. Hockman, serving as Chairman of the Board is still actively involved in operations. Speaking of his journey, Hockman stated, “I am so grateful to the business partners who graciously gave Quadax the opportunity to collaborate. Today, we still work with some of those initial clients, and remain a private entity, placing our clients first and upholding the values and standards that have made us successful for the past 50 years. Quadax is only successful when they are successful.”

Quadax’s 50th anniversary is a testimony to its steadfast dedication to excellence and its capacity to adjust to the evolving healthcare landscape. Quadax’s growth and achievements are ascribed to its devoted workforce, loyal clients, and inventive solutions. “Though we take pride in past accomplishments, we are vigilant in our pursuit of future opportunities to build innovative technology to solve our client’s toughest challenges, while retaining the same level of commitment, quality, and innovation that has been the hallmarks of our success for the past five decades,” says John Leskiw, President and CEO, who has worked with Quadax for more than 37 years. “In this 50th year, we are coining ‘Empowering Tomorrow Now’ by responding with technological advances, reshaping operations, and driving sustainability today…and for the next 50 years.”

About Quadax

Quadax is a healthcare services and information technology company focused on making the business of healthcare run better. The company partners with payers, hospitals, physician offices, laboratories, and others to improve clients’ financial and operational performance with innovative solutions, strategies, and services. Quadax’s leading software technologies that include accounts receivable systems, revenue cycle management services, electronic transaction management systems, and reimbursement support services have won Best in KLAS® in 2021 and 2022 and Category Leader in 2018 and 2019.

Aegis Sciences Corp Selects Quadax as a Revenue Cycle Management Partner for Their Laboratory Business

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CLEVELAND, Feb 7, 2023 – Quadax, Inc., a leading provider of healthcare revenue cycle management technology and services commenced a strategic partnership with Aegis Sciences Corporation, a national laboratory servicing healthcare providers and pharmaceutical, governmental, and athletic organizations, to manage revenue cycle management for their extensive laboratory services offering.

With the expansion of testing across many specialty and unique areas, Aegis needed a revenue cycle management partner that would scale operationally & technically, while upholding the sought third-party, direct bill and patient billing practices through operational transparency and sound revenue cycle management controls.

Aegis went live with a suite of Quadax services highlighted by insurance coverage eligibility & discovery, third-party insurance billings, patient billings, direct B2B billings, Best in KLAS claims management, remittance management, patient engagement, denial & appeals management, A/R management and revenue recognition support. The combination of these services with Quadax’s experienced revenue cycle management professionals allow Aegis to achieve greater revenue cycle management performance and transparency, enabling the continued advancement of laboratory diagnostic services. 

 “Quadax provides us with a genuine partnership that will effectively help us manage our Revenue Cycle Operations and Revenue Accounting with complete transparency,” said Kellie Schutzmann, Vice President of Reimbursement. “Working with Quadax we will be able to achieve scalable third-party, direct bill and patient billing practices that align with our company goals, while being supported by knowledgeable revenue cycle management professionals, committed to navigating the ever-changing payer landscape with us.”   

“We are excited about our partnership with Aegis and to be able to provide professional, operational and functional revenue cycle management expertise that is congruent with Aegis’s key objectives,” said Phil Conard, Quadax Senior Vice President of Revenue Cycle Service. “There has been wonderful synergy amongst the respective teams, with strong collaboration in achieving onboarding objectives and implementing the new technology to drive efficiency and desired economic outcomes.”

About Aegis Sciences Corporation

Founded in 1990, Aegis Sciences Corporation is a laboratory sciences company based in Nashville, Tenn., that provides science-driven testing and consulting services for clients such as healthcare providers, pharmaceutical companies, professional and amateur sports organizations, leading college and university athletic programs, Fortune 500 corporations, and government agencies throughout the United States. For more information, please visit www.aegislabs.com.

About Quadax

Quadax is a healthcare services and information technology company focused on making the business of healthcare run better. The company partners with payers, hospitals, physician offices, laboratories, and others to improves clients’ financial and operational performance with innovative solutions, strategies, and services. Quadax’s leading software technologies that include accounts receivable systems, revenue cycle management services, electronic transaction management systems, and reimbursement support services have won Best in KLAS® in 2021 and 2022 and Category Leader in 2018 and 2019. To learn more, visit https://rco.quadax.com/aegis-rcm-partnership.

Press Contact:

Kate Murphy
Quadax, Inc.
KateMurphy@quadax.com

Stephanie Protz
Aegis Sciences Corporation
stephanie.protz@aegislabs.com

Quadax Chosen Best in KLAS for Claims Management, Second Year in a Row

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CLEVELAND, Feb 14, 2022 – For the second year in a row, Quadax, the leading provider of healthcare revenue cycle management technology and services, was named Best In KLAS for Claims Management in the 2022 Best in KLAS: Software & Services Report .

A four-time KLAS award winner for Claims Management, Quadax Xpeditor™ helps healthcare organizations accelerate payments and reduce the cost and effort of managing claims. The extensive Quadax library of standard edits ensures that up to 99.6% of Xpeditor claims are accepted by payers on the first pass

“Each year, thousands of healthcare professionals across the globe take the time to share their voice with KLAS,” said Adam Gale, KLAS CEO. “They know that sharing their perspective helps vendors to improve and helps their peers make better decisions. These conversations are a constant reminder to me of how necessary accurate, honest, and impartial reporting is in the healthcare industry. The Best in KLAS report and the awards it contains set the standard of excellence for software and services firms. Vendors who win the title of Best in KLAS should celebrate and remember that providers now accept only the best from their products and services. The Best in KLAS award serves as a signal to provider and payer organizations that they should expect excellence from the winning vendors.”

“We could not have won this were it not for the team we have assembled, whose focus is ensuring that our customers receive the attention, training, and service they require to get their jobs done,” said Tony Petras, COO, EDI Services for Quadax. “As a company, we are very proud of winning this award because it speaks to the confidence our clients have in us.” 

About Quadax, Inc.

Quadax empowers RCS professionals to drive costs out of the revenue cycle. With solutions for patient access, claims, reimbursement, denials, appeals and audit management, plus business analytics, the company’s efficient, highly configurable system for claims submission and tracking transforms healthcare operations. With deep industry expertise and technology delivered through person-to-person contact, our clients spend less time fixing problems and more time pursuing the opportunities that move their organizations forward.

About KLAS

The KLAS mission is to improve the world’s healthcare by amplifying the voice of providers and payers. KLAS data is freely available to healthcare providers at klasresearch.com.

Press Contact:

Tony Petras
COO – EDI Services
Quadax, Inc.
TonyPetras@quadax.com