Category: Quadax News

Discover the latest news and announcements from Quadax, including company updates, industry events, and thought leadership.

Quadax Named 2026 Best in KLAS® Claims Management & Clearinghouse Winner

Posted on

CLEVELAND, OH – February 4, 2026 — Quadax, Inc. today announced it has been recognized as the 2026 Best in KLAS® Claims Management & Clearinghouse Winner in the annual Best in KLAS: Software & Services report published by KLAS Research. The Best in KLAS® awards are based on feedback from thousands of healthcare provider and payer organizations and are widely regarded as an independent benchmark for vendor performance in healthcare information technology.

This recognition represents the fifth time Quadax has earned a KLAS distinction in the Claims Management category, with wins in 2018, 2019, 2021, 2022, and 2026, reflecting sustained provider-reported performance over multiple reporting periods.

“Earning Best in KLAS® recognition again is meaningful because it is grounded in direct, unbiased feedback from healthcare providers,” said Arthur Lewis, Vice President of EDI Client Services at Quadax. “That feedback is vital in our continuous focus on being a dependable partner to our clients and on aligning our technology, service, and support to the evolving operational needs of healthcare organizations.”

The Best in KLAS® report evaluates software and services companies based on direct interviews and quantitative assessments conducted by KLAS Research throughout the year. The awards highlight vendors that providers identify as delivering strong performance, reliability, and partnership.

About Best in KLAS®
Published annually by KLAS Research, the Best in KLAS: Software & Services report recognizes top-rated healthcare IT vendors across a wide range of categories. Rankings are derived from independent research and provider feedback and are intended to help healthcare organizations make informed technology decisions. Learn more at klasresearch.com. 

About Quadax, Inc.
Quadax, Inc. is a privately held healthcare revenue cycle technology and services company headquartered in Cleveland, Ohio. Founded in 1973, Quadax supports hospitals, health systems, ambulatory providers, and laboratories across the United States. For more information, visit www.quadax.com.

Media Contact:
Lindsey Jeffcoat
Director, Marketing
lindseyjeffcoat@quadax.com

Best in KLAS® and KLAS® are registered trademarks of KLAS Research. All other trademarks are the property of their respective owners.

Quadax Named Preferred Clearinghouse for Streamline Clients

Posted on

Cleveland, OH – Quadax, a leading revenue cycle technology company, is proud to announce a strategic partnership with Streamline Healthcare Solutions to build an integrated clearinghouse for Streamline’s growing base of behavioral health and human services clients.

As part of this collaboration, Streamline is leveraging industry leading Quadax technology to launch SMARTedi™, a robust claims management and clearinghouse solution designed to drive greater efficiency, cleaner claims, and improved revenue cycle performance. Quadax and Streamline are working together to build integrated functionality between SMARTedi™ and Streamline’s enterprise EHR platform, SmartCare™ to reduce operational burden, expedite cash collections and optimize financial operations for the behavioral health industry

“We’re excited to partner with Streamline Healthcare to deliver powerful, integrated solutions for the behavioral health market,” said John Leskiw II, Vice President of EDI Sales at Quadax. “This partnership aligns two organizations committed to innovation, client success, and delivery of a seamless experience across clinical and financial operations.”

The integrated solution is built to enhance claims accuracy, streamline workflows, and improve financial outcomes for both current and future clients. With a 99.7% clean claim rate, SMARTedi™ powered by Quadax delivers the accuracy and reliability providers need to keep both business and clinical operations running smoothly.

This partnership marks a significant step toward advancing operational efficiency and financial performance in behavioral health. With shared values around client success and innovation, Quadax and Streamline are poised to deliver long-term value through a unified, high-performance solution—empowering providers to focus more on care and less on complexity.

“As reimbursement challenges intensify across behavioral health, it was critical for us to identify the right partner,” said Bob Bishop, Chief Product Officer for Streamline Healthcare Solutions. “By working with Quadax to develop SMARTedi™, we’ve leveraged industry leading technology to enable meaningful financial outcomes for customers and redefine what financial success looks like in the behavioral health market.”

About Streamline Healthcare Solutions

Streamline Healthcare Solutions provides enterprise software solutions built specifically for the Behavioral Health and Human Services market. For over two decades, we have partnered with providers across the country to build SmartCare™, an integrated EHR and practice management platform designed to meet the complex needs of behavioral health organizations delivering whole-person care. SmartCare™ supports the full continuum of behavioral health services, from initial outpatient assessment to residential treatment, within a single, configurable system. Purpose-built for behavioral health, SmartCare™ offers an intuitive user experience, real-time data insights, and the adaptability needed to navigate today’s rapidly evolving care landscape. Its robust functionality enables care coordination across service lines while helping organizations maximize financial and clinical outcomes. Learn more at www.streamlinehealthcare.com

About Quadax

Quadax is a healthcare revenue cycle technology and services company helping clients improve financial performance with innovative solutions and unmatched client support. From claims management and denials prevention to powerful analytics and automation, Quadax empowers providers to focus on what matters most—delivering care.

Media Contact:
Lindsey Jeffcoat
Director of Marketing, Quadax
LindseyJeffcoat@Quadax.com

Quadax Transforms Eligibility with ICV All-Payer

Posted on

Cleveland, OH – Quadax, a leading provider of revenue cycle management solutions and recognized “Best in KLAS” clearinghouse software, announced the official launch of Phase One of Integrated Coverage Validation (ICV) All-Payer, a comprehensive eligibility validation solution that extends intelligent coverage verification across Medicare and Medicaid (expanded to 49 states) within a revolutionary unified platform. The solution represents months of development focused on RCS operational readiness and introduces an industry-first connection between Electronic Eligibility Verification and ICV Edit engines.

The new ICV All-Payer solution addresses a critical gap in healthcare revenue cycle management by dramatically expanding Medicaid coverage from 11 to 49 states—covering every state that offers electronic eligibility transactions—while introducing enhanced technology integration that improves efficiency and standardization across validation processes.

Key Features and Benefits:

Revolutionary Technology Integration: The solution features an industry-first connection between the Electronic Eligibility Verification Engine and ICV Edit Engine, delivering enhanced efficiency and standardization across both platforms while maintaining seamless workflow integration.

Massive Medicaid Expansion: Phase One dramatically expands Medicaid validation from 11 to 49 states, covering every state that offers electronic eligibility transactions. This represents the most comprehensive Medicaid coverage validation available in the market.

Enhanced Error Management: Refactored error codes provide clearer, one-to-one error descriptions, while condensed logic eliminates duplicate validations. The streamlined approach reduces administrative complexity and improves exception handling.

Proven Denial Reduction: Building on the success of ICV-Medicare, which has demonstrated a 78% reduction in Medicare eligibility denials, the All-Payer solution extends these benefits across expanded payer coverage with continued operational support.

Phased Implementation Strategy: Phase One focuses on enhanced Medicare/Medicaid capabilities, with future phases planned to include complete commercial payer integration and advanced automation features.

Industry Impact:

Healthcare organizations typically see 10-20% of revenue tied up in denials, with each 1% of denied claims potentially costing between $50,000 and $250,000 in lost revenue. When claims are rejected, the cost to manually fix and resubmit can be four times higher than the initial submission cost, with 60% of denied claims never ultimately being paid.

Technical Innovation:

ICV All-Payer leverages Quadax’s proven Eligibility Verification engine and integrates with state-specific transaction systems to provide real-time validation. The solution includes intelligent edit logic tailored to specific payer requirements, automatic routing of claims with validation errors to designated work queues, and comprehensive coverage intelligence including beneficiary name verification, coverage period validation, and secondary payer liability detection.

Availability:

ICV All-Payer is currently available to eligible Quadax clients and is in production for new clients. The solution integrates seamlessly with Quadax’s award-winning Xpeditor clearinghouse platform, which maintains an industry-leading 99.7% first-pass acceptance rate with payers. If you’re a current ICV user or interested in learning more, please contact your Quadax sales representative to explore how ICV All-Payer can support your revenue cycle goals.

About Quadax

Quadax is a healthcare services and information technology company focused on making the business of healthcare run better. The company partners with payers, hospitals, physician offices, laboratories, and others to improve clients’ financial and operational performance with innovative solutions, strategies, and services. Quadax’s leading software technologies that include accounts receivable systems, revenue cycle management services, electronic transaction management systems, and reimbursement support services have won Best in KLAS® in 2021 and 2022 and Category Leader in 2018 and 2019.

Learn More About ICV All-Payer

Quadax Joins MEDITECH Alliance to Deliver Seamless, Intelligent Revenue Cycle Performance

Posted on

August 18, 2025 | Cleveland, OH

Quadax, a trusted leader in intelligent revenue cycle management (RCM), is proud to announce its participation in the MEDITECH Alliance program.

This collaboration brings together Quadax’s robust revenue cycle solutions and MEDITECH’s powerful EHR technology to help healthcare organizations achieve greater automation, visibility, and financial performance. As a MEDITECH Alliance member, Quadax will offer integrated solutions that align with Expanse workflows, helping providers streamline insurance eligibility, improve claims accuracy, reduce administrative burden, and recover revenue.

Driving Revenue Integrity Through Integration

Together, Quadax and MEDITECH are focused on eliminating friction across the revenue cycle. Through seamless interfaces and shared data pathways, the integration enables:

  • Real-time insurance eligibility verification with payer-specific logic to avoid costly errors.
  • Automated claims management with high first-pass acceptance rates and accelerated reimbursements.
  • Predictive denial prevention and workflow optimization using AI-powered insights.
  • Centralized access to financial data for greater transparency and strategic decision-making.

These capabilities empower healthcare providers with a more cohesive and intuitive way to manage front-end and back-end revenue functions without toggling between systems or disrupting clinical workflows.

“Our collaboration with MEDITECH reflects a shared mission to simplify healthcare operations and empower providers to succeed financially while delivering exceptional care,” said John Leskiw II, Vice President Sales, EDI Services at Quadax. “We’re excited to work hand-in-hand with MEDITECH to deliver smarter, more connected RCM solutions that fit naturally within Expanse and drive measurable results.”

Bringing Innovation to the Front Lines of Care

Quadax’s inclusion in the MEDITECH Alliance means that current and future Expanse users have access to Quadax’s suite of revenue cycle tools, that integrate and align strategically with their goals for efficiency, compliance, and performance. Providers will benefit from real-time insights, automated processes, and a dedicated support team that adapts to the unique needs of their organization.

The partnership also includes continued collaboration between Quadax and MEDITECH teams to ensure solutions evolve alongside industry regulations, payer demands, and the changing needs of healthcare providers.

About Quadax

Quadax empowers healthcare providers with intelligent, AI-powered revenue cycle solutions that drive accuracy, automation, and accountability from end to end. Trusted by hospitals, labs, and physician groups, we combine innovative technology with hands-on partnership to maximize revenue, minimize disruption, and help clients achieve better outcomes. Learn more at quadax.com or follow us on LinkedIn and Facebook.

About MEDITECH
MEDITECH empowers healthcare organizations to expand their vision of what’s possible with Expanse, the intelligent EHR platform you can trust. Expanse transforms care and ushers health systems of all sizes into the future with AI-infused solutions, personalized workflows, next-level interoperability, and predictive analytics — all working together to drive better outcomes. See why thousands of healthcare organizations in 29 countries and territories have chosen Expanse. Visit ehr.meditech.com and follow us on YouTube, LinkedIn, X/Twitter, Facebook, Instagram, and Threads.

Press Contact:
Lindsey Jeffcoat
Director of Marketing, Quadax
marketingrequests@quadax.com

iQ: Driving Measurable Results with Actionable Intelligence

Posted on

Cleveland, OH – Quadax, a leading provider of revenue cycle management (RCM) solutions, is transforming healthcare operations with purpose-built intelligence that delivers real, measurable results. Our unified AI framework offers end-to-end automation, predictive capabilities, and actionable insights—driving efficiency and improving outcomes across the entire financial ecosystem.

Developed specifically for healthcare RCM, iQ leverages predictive analytics, automation, and real-time insights to streamline workflows, increase reimbursement, and reduce denial rates. One of its core capabilities, Predictive Intelligence (PIQ), enables providers to identify and correct claims at risk of denial before they are submitted, transforming traditional denial management into proactive denial avoidance.

The outcomes speak for themselves. In a recent case study, Quadax helped Crisp Regional Hospital achieve:

Read the Full Case Study

“Quadax’s approach to artificial intelligence is grounded in real-world application and proven outcomes,” said Marc Kellner, VP of Product Management. “We’re not just streamlining workflows — we’re redefining them with AI-powered automation that challenges the status quo.”

Built on over 50 years of RCM experience and supported by a 99.7% first-pass claim acceptance rate, Quadax’s AI-powered solutions are trusted by hospitals, laboratories, and health systems across the country.

About Quadax
Quadax provides intelligent revenue cycle solutions designed to optimize reimbursement, reduce operational friction, and improve financial performance for healthcare organizations. A Best in KLAS-recognized partner, Quadax combines personalized service with cutting-edge technology to help clients achieve long-term success.

📎 Explore Predictive Intelligence by Quadax
📎 Download the Research Report

Redefining the Start of Care: Quadax Launches Next-Gen Patient Access & Engagement Tools for a More Connected Patient Experience

Posted on

Cleveland, OH – Quadax, a leading provider of revenue cycle management solutions, is proud to announce the launch of its upgraded Patient Access and Patient Engagement tools, designed to help healthcare organizations improve financial performance, streamline operations, and elevate the patient experience.

As hospitals and health systems face growing pressure to reduce administrative burden, increase collections, and improve patient satisfaction amid staffing shortages and tighter budgets, these new tools will offer a timely, unified solution.

Driving Results Through Modern Patient Access & Engagement

Quadax’s new offering addresses two critical areas of the revenue cycle: Patient Access, which prepares patients financially before care begins, and Patient Engagement, which enhances communication and convenience throughout the preservice experience. Together, these tools are designed to digitize, automate, and connect patient interactions from the first point of contact.

Key benefits of the integrated solutions include:
√ Faster and cleaner claim submission
√ Reduced denials and shorter AR cycles
√ Enhanced staff productivity and morale
√ Greater transparency and trust in patient financial communications

A Smarter Approach to Front-End Challenges

Our newly released Patient Access tools are built to simplify pre-registration processes, including eligibility verification, authorization tracking, and out-of-pocket estimation using HL7 data, payer contracts, and chargemaster (CDM) integration. These features help reduce friction, prevent billing errors, and ensure patients are financially prepared ahead of their care.

Simultaneously, our Patient Engagement tools empower patients with intuitive, easy-to-use options like contactless check-in, co-payment processing, automated messaging and enhanced self-scheduling abilities. These enhancements not only improve the patient experience, but also support stronger EHR integration and operational reporting.

Patient Access Workflow Results

Interested in learning more about how our Patient Access and Engagement tools can work for your organization?

Click here to set up a personalized demo and let us show you how we can help streamline your front-end and elevate the patient experience.

REDEFINE THE START OF CARE WITH QUADAX


Carelon MBM Genetic Testing Program Policy Changes Effective August 1, 2025

Posted on

Carelon Medical Benefits Management (MBM) has announced updates to its Genetic Testing Program policies that will take effect on August 1, 2025. Under the new policy, the Date of Service (DOS) for genetic testing services will be defined as the sample or collection date for all lines of business, aligning with the CMS Medicare Laboratory Date of Service Policy. For archival samples—those stored for future use, analysis, or reference—the DOS will be considered the date the sample was collected or retrieved.

Providers can review the full announcement by visiting the Carelon Provider Connections page at this link. Once there, scroll to the Genetic Testing Program section and click on the article titled “Reminder: Genetic Testing Program updates coming soon.”

Laboratory providers who wish to request an exception to these policy changes may contact the Carelon MBM Genetic Testing Team by emailing DL-GeneticTestingSolution@carelon.com.

For Quadax clients, if this policy update requires a change in how service dates are handled, please consult your Quadax representative to begin planning. This may involve modifications to your billing interface with Quadax.

Quadax, Inc. Celebrates 50 Years of Success and Empowering Tomorrow Now

Posted on

CLEVELAND, June 14, 2023 – Quadax, Inc., a trusted partner in the healthcare industry, is proud to celebrate 50 years of being a privately-owned business. Since its establishment in 1973, Quadax has grown alongside its clients and the ever-changing healthcare landscape. Quadax is a leading provider of revenue cycle solutions, offering expert guidance to help clients achieve organizational excellence, advance their standard of care, and improve financial performance.  

Founders Ralph Daugstrup and Tom Hockman, who worked together at IBM, combined their expertise, vision, and mission to create Quadax. The partnership, which has thrived for five decades, has enabled Quadax to operate nationwide and cater to a diverse set of clients, ranging from large interstate healthcare campuses to cutting-edge genomic and molecular diagnostic labs.

“We are thrilled to celebrate this major milestone in our company’s history,” said Tom Hockman, Board Chairman of Quadax. “Our success is due to the dedication and hard work of our employees, as well as the loyalty and support of our clients.”

Quadax has achieved phenomenal growth since 1973, through the development of numerous technological advances in revenue cycle management. They have created over 40 software solutions for thousands of clients, securing billions of dollars in reimbursement and significantly improving the patient’s experience. Currently, Quadax employs over 1100 dedicated professionals working in four countries on behalf of their clients. Thirty percent of employees have over a decade of valuable experience, signifying Quadax is committed to fostering staff engagement, maximizing performance, and grooming the next generation of employees.

Daugstrup, who recently passed away at 87, remained an invaluable consultant and advisor to Quadax even after retiring in 2005. His dedication and contributions will always be remembered. Hockman, serving as Chairman of the Board is still actively involved in operations. Speaking of his journey, Hockman stated, “I am so grateful to the business partners who graciously gave Quadax the opportunity to collaborate. Today, we still work with some of those initial clients, and remain a private entity, placing our clients first and upholding the values and standards that have made us successful for the past 50 years. Quadax is only successful when they are successful.”

Quadax’s 50th anniversary is a testimony to its steadfast dedication to excellence and its capacity to adjust to the evolving healthcare landscape. Quadax’s growth and achievements are ascribed to its devoted workforce, loyal clients, and inventive solutions. “Though we take pride in past accomplishments, we are vigilant in our pursuit of future opportunities to build innovative technology to solve our client’s toughest challenges, while retaining the same level of commitment, quality, and innovation that has been the hallmarks of our success for the past five decades,” says John Leskiw, President and CEO, who has worked with Quadax for more than 37 years. “In this 50th year, we are coining ‘Empowering Tomorrow Now’ by responding with technological advances, reshaping operations, and driving sustainability today…and for the next 50 years.”

About Quadax

Quadax is a healthcare services and information technology company focused on making the business of healthcare run better. The company partners with payers, hospitals, physician offices, laboratories, and others to improve clients’ financial and operational performance with innovative solutions, strategies, and services. Quadax’s leading software technologies that include accounts receivable systems, revenue cycle management services, electronic transaction management systems, and reimbursement support services have won Best in KLAS® in 2021 and 2022 and Category Leader in 2018 and 2019.