;)Resource Center

Don’t Be Tricked by Patient Access Management Vaporware

The foundation of the revenue cycle management process is patient access. Having a solution in place on the front-end can substantially minimize denials and rework on the back-end of the RCM process. In addition to confirming demographics, insurance coverage and medical necessity, communicating the patient’s out-of-pocket responsibility before or at the time of service significantly […]

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Are You Collecting What You Are Owed? 5 Tips to Help Plug Revenue Leaks

With so much of healthcare reimbursement administered by contracts, expected net patient service revenue is often a function of the payment terms and conditions found in payer-provider contracts. In order to identify underpayments, wrongful denials and shortfalls, labs need an effective, automated contract management solution as part of their A/R processes. Why Contract Management? Regardless […]

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On-Demand Webinar – Power of Physicians

How will the healthcare system benefit from physicians unleashing their true power? From hospital acquisitions to primary care shortages to the impact of telemedicine and value-based care, the role of the physician is changing. They now have an opportunity to take center stage in the new world of healthcare. Key Takeaways from this presentation: How […]

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Realign Claim Follow-Up Value For Today’s Revenue Cycle

Take a deeper look at effective claim follow-up and how it can inform upstream denial avoidance measures. How can you realign your follow-up process to deliver the value you really need for today’s revenue cycle? Effective claim follow-up enables a healthcare facility to proactively identify and begin working claim denials or requests for additional documentation. […]

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How to Improve Patient Satisfaction and Your Bottom Line

Patient satisfaction is an important goal for providers for reasons going way beyond a desire to be kind humans.  It’s the first part of the Institute for Healthcare Improvement Triple Aim.[i]  Better patient satisfaction has been associated with better medical outcomes and with reduced readmissions.[ii]  Patient satisfaction scores influence reimbursement, both for the Inpatient Prospective Payment System (IPPS) […]

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On-Demand Webinar – Patient Bad Debt Impacting Your Bottom Line?

Solve issues early. Collect payment faster. Discover the benefits of engaging patients early, getting ahead of revenue cycle problems— stopping claims from turning into denials or resubmissions— by collecting correct patient information at the point of care. Learn new strategies to reduce time from DOS to claim generation and increase visibility into revenue flow through the […]

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Patient Access Antidote: How Labs Can Retain More Revenue

Patients’ financial liability in paying for healthcare services is almost unrecognizable from that prior to the early 2000s; yet many organizations, including clinical laboratories, have struggled to modernize their collection practices in turn. As a result of this mismatch, labs risk not just losing out on uncollected revenue, but also wasting time and resources on […]

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How to do an Apples to Apples Vendor Comparison

Making the decision to replace vendors functioning in any part of your revenue cycle is BIG. A lot is riding on uninterrupted operation in this area, particularly when it comes to the operations performed by your EDI clearinghouse vendor – the company responsible for facilitating claim submission and therefore reimbursement. In light of recent reports suggesting […]

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